What our Customers say...
The team at SERVPRO of Cape May and Cumberland County was very knowledgeable, they were also a calming presence in their knowledge. The clearly explained everything they were going to do for us to help us out. The communication was wonderful. Everything was thoroughly explained to me that needed to be done. Not only for the cleaning process but also for the restoration.
"I recently used SERVPRO of Cape May to clean my home’s ducts. They did an amazing job. Very professional and thorough. Definitely going to recommend them to clean the office building’s duct system since they do commercial buildings too!!"
Joe Camp was very accommodating & courteous to work with and wanted to make sure we were satisfied with their work.
We have called upon SERVPRO of Cumberland County on several occasions for issues within our own building and on a member owner property. They have always been quick to respond, professional and easy to work with. Their reputation allows them to work effectively with insurance adjustors to reach a fair conclusion, allowing us to get back to business. Bay Atlantic would not hesitate to recommend or call upon SERVPRO of Cumberland County in the future.
When the Bridgeton Public Library flooded SERVPRO showed up and worked through the evening to make sure all the soaked carpet was removed immediately. Water was mopped up and when they left at midnight the library was damp, but no longer soggy.
SERVPRO showed up again bright and early the next morning and continued to work just as hard as the night before. For two and a half months the remediation of the library continued. SERVPRO handled all the details of drying out the two floors that had been affected, as well as the electricians, carpet installation, painters, and more.
Because the library books, furniture, and technology all had to be moved to paint and install carpet, SERVPRO staff worked as a team to meet deadlines and make efficient use of time and resources.
SERVPRO's best resource is their staff. The job site coordinator made sure to communicate daily about expected activity. They responded immediately when there were problems or concerns. The staff was flexible when the library needed simple, and not so simple, changes. The owners were hands on in some cases, but certainly kept tabs on how the job was proceeding asking often if things were done to our satisfaction.
My recommendation to anyone who has a similar emergency would be to call the Cumberland County SERVPRO office and ask for help.
We have had several occasions to use SERVPRO of Cumberland County and have been extremely satisfied with their response time, professionalism and courteous service. We would not hesitate to refer their services!