Recent Posts

5 Common Causes of Flooded Basements

4/11/2018 (Permalink)

Whether you use it for storage or additional living space, your basement is worth protecting against heavy rains and faulty plumbing. If it floods, your basement could be subject to extensive water damage and become a breeding ground for dangerous mold. But with a little foresight, you can take steps to prevent this problem from happening. Providing water restoration services throughout Vineland, NJ, SERVPRO of Cumberland County highlights a few common causes of flooded basements that homeowners should watch out for.

5 Reasons You May End Up With a Flooded Basement

  1. Sump Pump Failure

All basements should be equipped with a functioning sump pump. When water pools in the basement’s sump basin, these pumps push it out. When the pump isn’t working, the water will only continue to grow. Since sump pumps only have an average lifespan of six years, it’s best to inspect your equipment every year and repair or replace it when necessary.

  1. Leaking Pipes

If you don’t spend a lot of time in your basement, it can be easy to miss a plumbing leak. While small leaks may only cause minimal water damage, they can get worse over time. To defend against these problems, inspect your plumbing about once a year and keep an eye out for signs of leaks—such as unusually high water bills. You should also use insulation to protect exposed pipes from freezing and bursting.

  1. Drainage Problems

 If your home was built in a bad location or you have clogged gutters, it’s possible that storms could cause water to rush toward the basement. If you have drainage issues, consider hiring a contractor to grade your landscape to change the direction of water flow. Additionally, make sure that gutters are always clean and that drain spouts are positioned far away enough from the foundation of the home.

  1. Sewer Backup

When sewage backs up into the basement, it not only presents water and mold risks, but may also introduce harmful bacteria. While some backups may be out of your control, you can minimize the danger by resolving clogged pipes immediately—and taking steps to avoid clogs in the first place.

  1. Improper Sealing

If the walls of your basement are not sealed correctly, you may notice continually damp areas—and experience an increased risk of flooding. Fortunately, there are several products out there that can waterproof these spaces, including concrete sealers, densifiers, waterproof paint, and specialized tiles.

If you’re faced with a flooded basement, acting fast could save you from a great deal of costly damage. That’s why SERVPRO of Cumberland County offers round-the-clock emergency restoration services. When floods strike, these experts will dispatch crews to your home to remove water, dry wet areas, and repair structural damage. They also offer comprehensive mold remediation to minimize health risks. For more information about these services, visit this trusted restoration service online. To request water damage services in Vineland, NJ, call the team at (856) 692-0041.

What Is Furnace Puff Back & How Should You Handle It?

4/11/2018 (Permalink)

If you use an oil furnace, it’s important to know about the risk of puff backs. Essentially, furnace puff backs occur when burners do not ignite on start-up, causing excess oil fumes to combust. This reaction produces a great deal of smoke that causes soot to spread throughout the house. When this happens, SERVPRO of Cumberland County in Vineland, NJ, recommends acting fast to protect your health and your belongings from smoke damage. To help you stay prepared, this residential restoration service highlights a few do’s and don’ts to follow when you experience a furnace puff back.


Protect your belongings.

Soot can spread quickly, so you’ll need to act fast to keep it from setting on your belongings. If you have a forced air system, tape cheesecloth over the vents to help keep particles from coming through the ducts. You can also place towels over carpets, rugs, and upholstery to provide a protective barrier.

Review your homeowner’s insurance policy.

 Since it takes special tools and experience to properly clean smoke damage, you’ll need to call a residential restoration service provider to clear your home of soot. But before you call, check your homeowner’s insurance policy, as most providers cover this kind of restoration.

Have your furnace inspected.

Although puff backs can be one-off events, the problem may have occurred due to a mechanical issue with the equipment. To prevent further puff backs, have a heating specialist inspect and repair your furnace.


Touch or breathe soot.

Soot can be extremely hazardous to your health when inhaled, as it contains a variety of toxic components and carcinogens. Limit movement and keep individuals out of the home until the problem is resolved. As you protect your belongings, cover your mouth and nose with a face mask. Additionally, throw away any exposed food.

Try to clean surfaces.

While it’s fine to take steps to shield items from smoke damage, you shouldn’t try to clean surfaces. Standard cleaning supplies will not remove soot and may only cause particles to settle in further. Instead, wait for a professional smoke and fire damage restoration team to clean the area.

Increase air circulation.

You may be tempted to turn on a fan or open windows to eliminate smoke, but increased air circulation will only spread particles. To keep the problem contained, try to keep airflow to a minimum.

When furnace puff backs occur, SERVPRO of Cumberland County offers fast, thorough, and affordable restoration services. Equipped with specialized cleaning products, these professionals will minimize smoke damage in your home and eliminate stubborn odors. Visit this trusted company online to learn more about their water, smoke, and fire damage restoration services. To request responsive assistance, call (856) 692-0041 to reach a specialist 24 hours a day, seven days a week.  

What Are the Health Dangers of Mold?  

4/11/2018 (Permalink)

When you notice mold growing in your home, the spot may look like nothing more than a nuisance.  But for many people, mold can present a wide range of health risks — particularly when the problem is widespread. To help you protect your household — and recognize the importance of mold remediation — here are few important details to know about how this type of fungus can harm the body.

A Guide to the Hazards of Mold

How Does Mold Affect Health?

As this variety of fungus grows, it produces microscopic spores that can spread through your home. When inhaled, individuals with sensitivities to mold may experience chronic breathing problems, skin irritation, and congestion.

These reactions are typically more common among those with allergies or asthma. When people have compromised immune systems, mold-related health problems can lead to infections, such as those affecting the lungs. In addition to putting human health in danger, mold growth is also known to similarly affect pets.

How Can You Prevent Mold-Related Health Problems?

 The best way to avoid these health risks is to limit the amount of moisture in your home, as this fungus thrives in damp, humid conditions. Some approaches to DIY mold remediation include fixing leaks, using a dehumidifier, and insulating windows to prevent condensation. If your home is subject to water damage, hire an emergency restoration service to thoroughly dry and clean the area.

What Should You Do If You Spot Mold in Your Home?

Even by following the above steps, it’s likely that you will encounter this problem at some point. If the issue is small and contained, you can usually tackle it on your own by washing the surface with a soap and water solution. However, if you face recurring or widespread growth, hire a professional mold remediation team.

If mold is putting your household’s health at risk, the trusted professionals at SERVPRO of Cumberland County in Vineland, NJ, will put your home on the path to wellness. As leading mold remediation and restoration service experts, they know how to tackle mold growth strategically. Equipped with heavy-duty cleaning tools, this crew will not only remove spots, but also implement solutions to control moisture and prevent the problem from returning. Learn more about mold remediation by visiting this residential restoration service online. To arrange fast and effective clean-up, call a helpful representative at (856) 692-0041 today.

The Do's & Don’ts of Recovering From Fire Damage

4/2/2018 (Permalink)

A fire is one of the most damaging and traumatic events that can happen to a home or business. Although the safety of everyone in the building is the top priority, knowing the steps to take to recover from fire damage can provide a clear road map to normalcy. Here are some do’s and don’ts to keep in mind.


Cover carpets.

Even when the flames are extinguished, fire damage can continue if the necessary precautions aren’t taken. A lot of ash and soot hangs in the air after a fire. When this material settles, it will damage your carpets and floors. To mitigate these effects, cover these surfaces with old towels or sheets. The extra barrier will keep them free of soot and make them easier to clean.

Call professionals as soon as possible.

Although there are some basic actions you can do yourself to help recover from fire damage, most of the work is for professionals only. Call a restoration company after a fire to keep you safe and pave the way for a speedier recovery for your home or business.


Clean furniture or upholstery yourself.

 While it might be tempting to start cleaning as soon as possible, doing so can do more harm than good. Without professional experience and know-how, cleaning furniture and upholstery can spread the damage and soot to other areas of the items. It’s best to leave the heavy lifting to fire damage professionals.

Use electrical appliances.

Fire can impact different appliances in different ways. Even if an item seems to be in good shape, the blaze could’ve had unexpected effects that make it dangerous for use. Refrain from using any electrical appliances until they’ve been tested. 

SERVPRO of Cumberland County is the go-to source for fire damage recovery. With more than 50 years of experience, the company takes pride in helping both residential and commercial customers recover from water damage, mold, and storms. To schedule service, call (856) 692-0041 or visit the website today.

4 FAQs About Storm Damage Restoration

4/2/2018 (Permalink)

Dealing with a natural disaster can be challenging, especially when you aren’t prepared for the magnitude of the aftermath. That’s especially true when inclement weather causes damage to your home. The storm damage restoration professionals at SERVPRO of Cumberland County, based in Ocean View, NJ, answer some frequently asked questions about handling this serious problem.

What Kind of Damage Is Possible?

There’s no way to predict the severity of a storm’s impact on the home. Common effects include flooding and roof damage. Hail or heavy wind may knock out windows or cause damage to doors. Extensive water damage might develop inside the house if left unattended.

What Should I Do After the Storm?

Act fast if storm damage occurs. First, find a contractor who provides emergency restoration services. You’ll also need to prevent further damage to the home by securing any doors and windows that were destroyed. Professionals will put a tarp on a damaged roof to ensure that the property is safe. You’ll also need to contact your insurance provider to start the claims process. Take pictures of the area to aide your claim.

What If I Don’t See Visible Damage?

Not all types of damage are visible. If a storm ravaged your area and caused significant structural concerns for other homes, it’s possible that your property also suffered to some degree. A qualified storm damage restoration team can properly inspect the area to determine the severity of the problem.

What Does the Restoration Process Involve?

During storm damage restoration, a residential service uses specific equipment to quickly remove excess moisture and dry the affected areas. If necessary, they’ll get rid of odors and sanitize the space. They will also remove damaged drywall, fix flooring, clean carpeting, and perform any needed fixes to ensure that all signs of water are completely gone.

Storms can be debilitating to homes, but with the help of the team at SERVPRO of Cumberland County, you can handle the most challenging types of damage. If you need emergency restoration services, call (856) 692-0041. For more information about storm damage, visit their website.

A Brief Guide to Fire Damage Remediation

4/2/2018 (Permalink)

When you’ve been the victim of fire damage, having a trusted remediation company pick up the pieces makes the process much easier for you and your family. SERVPRO of Cape May County in Ocean View, NJ, knows that if you’ve suffered a fire emergency, you’ve likely got a lot of questions about the next step. Here, they’ve demystified the remediation process with the following guide. 

What Does the Fire Damage Remediation Process Entail? 

Remediation Professionals Assess Damage 

After emergency personnel has deemed your property safe to enter, a restoration team will go inside and assess the fire damage. They examine how far the fire, soot, and smoke spread throughout the home. They’ll also determine how much damage your furniture and walls received from the fire. After giving it a detailed assessment, they’ll come up with a remediation plan and provide an accurate estimate. 

The Cleanup Process Begins 

Next, the team begins the cleanup process. First, they’ll remove and dispose of items that were too damaged to be salvaged. They’ll clean walls, carpeting, and other areas affected by smoke and fire. These fire damage professionals also remove carpeting and any lingering odors. In some cases, a pipe may have burst due to extreme heat; if this happens, the team will perform both fire and water damage cleanup.

Repair & Restoration

After cleaning and disposing of damaged materials, fire remediation professionals repair and restore your home. This includes fixing fire-damaged furniture and installing new cabinets, carpeting, and wallpaper. Many companies are also equipped to repair damaged electronics, making it possible to keep your appliances.  

Having a reliable remediation service on hand helps minimize costly fire damage to your home. The professionals from SERVPRO of Cape May County are always available to take your call. Since 1967 they’ve been providing affordable commercial and residential remediation services throughout Cape May County. Call (856) 692-0041 or visit them online for a complete list of services.

3 Reasons You Should Regularly Clean Your Air Ducts

4/2/2018 (Permalink)

When you use a traditional HVAC system, the air ducts are a vital part of circulating the air. However, when the ductwork becomes dirty, your indoor air quality can suffer as a result. It can also lead to further problems like mold growth, which impacts your health. To avoid this, the residential restoration service experts at SERVPRO of Cumberland County in Vineland, NJ, recommend having a professional clean your ducts every three to five years.  

Why Your Air Ducts Should Be Cleaned 

  1. Breathe Easier

As air circulates through the HVAC system and your home, it is easy for dust, dirt, and pet dander to become lodged in the ducts. According to this residential restoration service, as the amount of allergens in your ducts increases, those with allergies will experience an influx of symptoms, such as red and puffy eyes, sneezing, and a scratchy throat. Some might develop respiratory ailments as a result of the poor air quality.

  1. Remove Mold

When moisture from damp areas in the home makes it to the air ducts, they encourage mold and mildew growth. This leads to spores spreading throughout the home. It also causes health problems for anyone living inside it—not just the allergen prone. If you’ve started experiencing nasal stuffiness, throat irritation, regular coughing or wheezing, and eye or skin irritation, you may require a mold or residential restoration service.

  1. Increase Energy Efficiency

When air ducts become impacted with dust and other debris, it causes the HVAC system to work harder. As a result, your monthly energy bill can start to go up. When you have it cleaned, the air can blow freely out of the vents. Additionally, your unit is less likely to require as many repairs when it is working efficiently.

If you are experiencing an increase in allergy symptoms or smelling a musty odor coming from the air vents, it’s time to have your ductwork cleaned. The trusted team at SERVPRO of Cumberland County provides numerous residential restoration services, including air duct and HVAC cleaning, mold remediation, and odor removal and deodorization. For questions about their services, call (856) 692-0041 and visit their website.


9/25/2017 (Permalink)

  • Vent covers and returns are removed and thoroughly cleaned to remove any build-up that has accumulated.

  • A highly-trained technician will attach a high-powered vacuum system to your air duct system. This will create a vacuum in your ducting and returns, and pulls the collected debris to our filtration system. Air is filtered through a HEPA filtration system, removing 99.97% of particles in the airstream.

  • Going to each vent, we use one of our tools to agitate and remove debris from each branch of the duct work. We select the tool we use based on your type of ducting. These can include compressed air or a whip, that uses “tentacles” to agitate years of debris.

  • While your system is still under vacuum pressure, we mist in an EPA registered antimicrobial agent into the duct work. This is the same agent we use during water damage or mold remediation losses. By using this, we help eliminate mold and bacteria.

  • Finally, duct sealer is applied to create a mold and mildew resistant barrier between living and non-living spaces.

If you have replacement filters on site. We will be more than happy to install them at no additional cost.

Call the Cleanup Team that is Faster to Any Disaster

8/18/2017 (Permalink)

Did you know September is National Preparedness Month? In recent years, the United States has been affected by many different types of disasters including flooding, tornadoes, hurricanes, wildfires, blizzards and more. These natural disasters can threaten your home, business and community. During National Preparedness Month, SERVPRO of Cumberland County wants you and your customers to be aware of the steps to take to help prepare for Mother Nature’s worst.

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. Review the following questions to learn if your company is prepared.

Be Informed Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if your suppliers are impacted by a disaster? Are you ready for utility disruption?

Prepare Your Emergency Plan Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with employees before, during and after and incident? Do you have copies of building and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan  Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure Your Facility and Equipment Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to determine what can be strapped down?

Improve Cybersecurity Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your antivirus software?

Promote Family and Individual Preparedness Do you encourage employees to have a personal emergency supply kit and a family communication plan?

For more information on disaster preparedness, visit, or call SERVPRO of Cumberland County. Our Franchise Professionals can help your business prepare for the unexpected by creating an Emergency READY Profile for your facility. The profile is designed to be a quick and easy snapshot of your business, providing critical facility information needed for detailed emergency preparation.

The time to prepare for a disaster is now. Call SERVPRO of Cumberland County to make sure your business is “Ready for whatever happens.” 856-692-0041

No Water Damage is Too Big or Small

8/17/2017 (Permalink)

No Water Damage is Too Big or Small

Whether a flood or leaky pipe, SERVPRO of Cumberland County can help. When damage affects your home or business, you want it to be restored as soon as possible. SERVPRO is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO Franchise Professionals have the experience to do the job right.

The first 24 hours following a water incident are the most important in preventing secondary damage or permanent damage. Within four hours of loss notification, SERVPRO of Cumberland County will be on-site to help ensure water damage is handled b completing the following steps:


SERVPRO of Cumberland County will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.


SERVPRO of Cumberland County will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and prepare the area for drying. They will explain the needed emergency services to you step-by-step.


To ensure your home or business and belongings are dried to appropriate industry standards, SERVPRO of Cumberland County will monitor the drying process. The updates will be consistently communicated to you.


SERVPRO of Cumberland County will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to ensure the property was returned to preloss conditions.

Before Further water damage occurs to your home or business and belongings, contact SERVPRO of Cumberland County. 856-692-0041